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Restaurant operators looking to boost their off-premises business need to know who these consumers are, how they decide where to eat, and what motivates them to come back day after day.
This report explores those questions for delivery, takeout and drive-thru—by generation and geography (urban, suburban, rural)—and offers some strategies that operators can use to set themselves apart from their competitors.

Industry professionals ranked the hottest trends out of 71 items in 7 categories—dishes, ingredients, flavors, condiments, beverages, alcohol beverages, macro trends—to forecast menus stars for the coming year.

Research Insight: Workforce Technology, explores how 16 restaurant companies are using technology to streamline hiring, improve employee engagement, and enhance workforce management.



To drive positive change in DEI initiatives that are proven to improve retention, the Multicultural Foodservice & Hospitality Alliance created ELEVATE: DEI Framework for the Restaurant Industry – a framework for building successful DEI programs and cultural fluency within the restaurant industry.
The framework was developed in response to landmark research recently released by the Association in collaboration with the Educational Foundation, MFHA and Cornell University.

Find out where the restaurant industry is headed over the next decade.

In an on-demand world, off-premises capabilities are more important than ever to keep restaurants aligned with consumers' wants and needs.