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Episode 76
April 10, 2023

Challenges & Opportunities in the Hospitality Industry

Guest Speakers:
  • Jaysen Euler, Rachael O'Leary
This week, Karly speaks with Jaysen Euler, COO and Culinary Director of Scott Harris Hospitality, and Rachael O’Leary, Principal with CliftonLarsonAllen (CLA), about current challenges and opportunities in the hospitality industry. In this conversation, learn about pandemic pivots, adjusting for increased food costs, embracing the ideas of all team members, and preparing for the upcoming patio season.

(1:40) – Introducing Rachael O’Leary
(2:32) – Introducing Jaysen Euler
(3:44) – Learning to wear new hats
(6:10) – Menu evolution and food costs
(8:12) – Staffing challenges and hospitality expectations
(11:20) – Welcoming patio season
(14:22) – Investing in the patio dining experience
(16:07) – DE&I at Scott Harris Hospitality

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