Order Up Podcast artwork
Episode 76
April 10, 2023

Challenges & Opportunities in the Hospitality Industry

Guest Speakers:
  • Jaysen Euler, Rachael O'Leary
This week, Karly speaks with Jaysen Euler, COO and Culinary Director of Scott Harris Hospitality, and Rachael O’Leary, Principal with CliftonLarsonAllen (CLA), about current challenges and opportunities in the hospitality industry. In this conversation, learn about pandemic pivots, adjusting for increased food costs, embracing the ideas of all team members, and preparing for the upcoming patio season.

(1:40) – Introducing Rachael O’Leary
(2:32) – Introducing Jaysen Euler
(3:44) – Learning to wear new hats
(6:10) – Menu evolution and food costs
(8:12) – Staffing challenges and hospitality expectations
(11:20) – Welcoming patio season
(14:22) – Investing in the patio dining experience
(16:07) – DE&I at Scott Harris Hospitality

If you'd like to receive new episodes as they're published, please subscribe to Order Up in Apple Podcasts, Google Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.

Podcast episode production by Dante32.
The views expressed in this podcast are solely those of the speaker and do not necessarily represent the opinions of the National Restaurant Association (Association) and its affiliates. The Association does not warrant or guarantee the accuracy or suitability of any information offered. Listeners are encouraged to do their own research and consider the applicability and suitability of the information provided for their own individual circumstances.
Listen to the previous episodes