Tools for Tough Multicultural Conversations

May 13, 2021

Duration: 1 hour


Talent management is at the core of every restaurant manager, from finding enough staff to managing these difficult discussions that are taking place in many restaurants. This webinar will explore the issues including:

  • Racial reckoning
  • Political divide
  • Health & safety concerns/disparities
  • Income inequality Quality of education during pandemic – aka “The Lost Year”
  • Industry image concerns (min wage, paid family leave, etc.)
  • Belonging (Does my employer give a care about me? Is it worth the risk? Is it time to pursue new career interest?)
  • MFHA’s founder and president, Gerry Fernandez will explore ways to better manage these difficult discussions and offer practical insights for management.


Gerry Fernandez
President and Founder
Multicultural Foodservice & Hospitality Alliance (MFHA)