Order Up Podcast artwork

Order Up

Bringing you the stories behind our research and policies.
The Order Up podcast, from the National Restaurant Association, brings you stories from behind the issues affecting our industry.
93 Episodes
  • Episode 94
    12:16
    December 11, 2023

    What’s Hot 2024 Culinary Forecast with Helen Jane Hearn

    Guest Speakers:
    This week, Karly is joined by Helen Jane Hearn, Senior Director of Enterprise Programs at the National Restaurant Association, to discuss the results of the What’s Hot 2024 Culinary Forecast.
    Learn More
  • Episode 93
    20:10
    November 13, 2023

    Celebrating National Apprenticeship Week with Conrad Chura

    Guest Speakers:
    • Conrad Chura
    For National Apprenticeship Week, Karly is joined by Conrad Chura, owner and founder of Wakin Bakin in Louisiana, to discuss the value of apprenticeship in the restaurant industry.
    Learn More
  • Episode 92
    32:04
    October 30, 2023

    The Entrepreneur’s Studio: Milk Bar

    Guest Speakers:
    • Christina Tosi
    This week, Order Up shares a conversation with pastry chef Christina Tosi, founder and CEO of Milk Bar, featured on The Entrepreneur’s Studio podcast.
    Learn More
  • Episode 91
    24:25
    October 16, 2023

    CEO Series: Expanding Opportunities in Restaurant Operations

    Guest Speakers:
    • Casey Absey
    CEO Michelle Korsmo talks to Casey Absey of Fargo’s Blackbird Woodfire about embracing opportunities beyond their restaurant, in another installment of Order Up’s CEO-hosted miniseries.
    Learn More
  • Episode 90
    27:35
    October 09, 2023

    Streamlining Restaurant Technology with SpotOn's Kevin Bryla

    Guest Speakers:
    • Kevin Bryla, Emma Blecker
    National Restaurant Association’s CIO Kevin Steele talks restaurant tech with Kevin Bryla, CMO of SpotOn, and Emma Blecker, Chief of Staff & Director of Business Systems at Boqueria.
    Learn More
  • Episode 89
    16:19
    September 25, 2023

    Best Practices in Food Safety and Hygiene

    Guest Speakers:
    • Dotti Haynes
    For National Food Safety Education Month, Karly is joined by Dotti Haynes of Tork, an Essity Brand, to discuss providing a safe, hygienic experience for staff & guests across the restaurant industry.
    Learn More
  • Episode 88
    31:46
    September 11, 2023

    From Concept to Franchise with Chef Erica Barrett

    Guest Speakers:
    • Erica Barrett
    This week, Karly speaks with Chef Erica Barrett about her new restaurant, Dough Boy Pizza, and the journey from catching the entrepreneurship bug as a child to appearing on Shark Tank.
    Learn More
  • Episode 87
    12:36
    August 28, 2023

    Top 5 Policy Priorities for Remainder of 2023

    Guest Speakers:
    • Aaron Frazier
    National Restaurant Association’s VP of Public Policy Aaron Frazier returns to discuss recent advocacy on Capitol Hill and potential legislation and regulatory shifts impacting the industry.
    Learn More
  • Episode 86
    23:19
    August 14, 2023

    CEO Series: Customer Satisfaction in the Digital Age

    Guest Speakers:
    • Julie De Cock
    CEO Michelle Korsmo talks to Julie De Cock of Key West’s La Crêperie French Café and ViV Wine Bistro about bringing authentic French cuisine to the vacation hot spot.
    Learn More
  • Episode 85
    36:00
    July 24, 2023

    CEO Series: How NRAEF Programs Build a Strong Workforce and Industry

    Guest Speakers:
    CEO Michelle Korsmo talks to former NRAEF Chair Kent Walrack & current Chair James Fripp about the Foundation’s programs to attract, empower and advance restaurant, foodservice & hospitality workers.
    Learn More