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Who We Are
Leadership
Work for Us
Celebrating 100 Years of History
Speakers Bureau
Awards
FAQs
Our Mission
Build Influence
Build Workforce
Train & Certify
Initiatives
Our Partners
MFHA
State Restaurant Associations
Partnership Opportunities
Industry Councils
Our Industry
Commitment to Diversity, Equity, and Inclusion
Statement Condemning Sexual Harassment
Manage My Restaurant
Marketing & Sales
Business Operations
Tech & Innovation
Sustainability
Preparedness
Coronavirus Information and Resources
Workforce Engagement
Food & Nutrition
Menu Labeling
Food & Beverage Trends
Food Safety
Kids LiveWell
Research & Trends
Industry Statistics
National Statistics
State Statistics
Economist's Notebook
Restaurant Performance Index
Analysis and Commentary
Restaurant Economic Snapshot
Economic Indicators
Reports
2021 State of the Restaurant Industry
2021 Restaurant Trends
Restaurant Operations Report
Technology & the Off-Premises Market
State of Restaurant Sustainability
Restaurant Industry 2030
Issues & Advocacy
Policy Agenda
Legal Advocacy
Restaurant Law Center
Get Involved
Restaurant Roundtables
Public Affairs Conference
Restaurant PAC
Restaurant Advocacy Fund
Richard E. Marriott Golf Invitational
Advocacy News
Advocacy Insights
Expert Exchange & Events
Expert Exchange
Finance, Tax & Audit
Food Safety & Quality Assurance
HR and Risk & Safety
Information Technology
Marketing
Nutrition
Supply Chain
Sustainability
Signature Events
Marketing Executives Group (MEG)
National Restaurant Association Show
Education
ServSafe Training
Podcasts
Webinars
Calendar
News & Media
Media Center
Press Releases
Newsletters
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Feedback
Feedback
Contact
Adam Alfia | 888.294.1411 |
adam@realtimefeedback.com
Visit our partner site
Restaurants are constantly battling negative online reviews. Today’s diners would rather not return to a restaurant, or even worse, leave a negative online review before going through the hassle of making a face-to-face complaint with a manager. Feedback offers an easy and discreet way for customers to voice their concerns in real-time, during their dining experience when there is still an opportunity to address their issue.
76% of your customers who have issues that will never say anything to you or post anything online about their negative experience. They just won’t come back. Feedback gives them a voice to help you run your business better.
Feedbacks will be sent to you and/or your managers in real-time via text, online portal or push notifications in the Business Feedback App. You will be able to respond to customers immediately.
By strategically placing QR codes throughout the restaurant, establishments can get Feedback from their customers as it happens in real-time.
Place the QR code at:
Stickers on the tables
Menus
Hostess Stand
Restrooms
Coasters
To-go bags and boxes
Menus
YOUR CUSTOMERS WOULD LIKE TO TELL YOU SOMETHING...Are you ready to listen?
National Restaurant Association Members receive a 20% discount!