Kathy Gips, New England ADA Center, will explore the ADA's rules in the restaurant and foodservice setting. Learn best practices – and all the do’s and don’ts --- on service animals accompanying guests and employees:

  • Learn how to have an appropriate conversation if there's any confusion over whether an animal is a service animal
  • Understand the difference between ADA-protected service animals and emotional support animals
  • Avoid PR nightmares by handling situations with sensitivity.

This webinar is produced in partnership with the National Restaurant Association's Human Resources &  Risk and Safety Executive Study Group.