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The past 15 months turned our industry upside down affecting operations, the supply chain, the workforce, and home/work life. Emily Williams Knight, the Association’s CCO & EVP Industry Relations hosts three fast-casual brand leaders as they share how they and their teams handled the unexpected challenges caused by COVID-19, lessons they learned in navigating those challenges, and what they think we need to do to adapt our businesses to meet consumer and employee needs in the post-pandemic world.

 

Moderator

Emily Williams Knight
Ed.D., Chief Collaboration Officer & EVP Industry Relations
National Restaurant Association

 

Speakers

Carin Stutz
President & CEO
Native Foods

Meg Rose
SVP of Field Operations
Firehouse Subs

Amy Hom
VP of Operations
Sweetgreen