Restaurants are constantly battling negative online reviews. Today’s diners would rather not return to a restaurant, or even worse, leave a negative online review before going through the hassle of making a face-to-face complaint with a manager. Feedback offers an easy and discreet way for customers to voice their concerns in real-time, during their dining experience when there is still an opportunity to address their issue.
76% of your customers who have issues that will never say anything to you or post anything online about their negative experience. They just won’t come back. Feedback gives them a voice to help you run your business better.
Feedbacks will be sent to you and/or your managers in real-time via text, online portal or push notifications in the Business Feedback App. You will be able to respond to customers immediately.
By strategically placing QR codes throughout the restaurant, establishments can get Feedback from their customers as it happens in real-time.
Place the QR code at:
- Stickers on the tables
- Hostess Stand
- To-go bags and boxes
YOUR CUSTOMERS WOULD LIKE TO TELL YOU SOMETHING...Are you ready to listen?
National Restaurant Association Members receive a 20% discount!