• Home
    Home We Serve America's Restaurants Representing nearly 500,000 restaurant businesses, we advocate for restaurant and foodservice industry interests and provide tools and systems that help members of all sizes achieve success.
  • Foundation
    Foundation Building & Retaining Talent The NRAEF is focused on developing a stronger workforce and building the next generation of industry leaders through education, scholarships and community engagement.
  • Show
    Show May 18-21, 2019 As the international foodservice marketplace, the National Restaurant Association Show provides unparalleled opportunities for buyers and sellers to come together, conduct business and learn from each other.
  • ServSafe
    ServSafe Minimize Risk. Maximize Protection. For over 40 years, ServSafe® training programs have delivered the knowledge, leadership and protection that have earned the trust and confidence of business leaders everywhere.

National Restaurant Association - Chargebacks and EMV

Skip to navigation Skip to content

Events & Groups

Chargebacks and EMV

Are you seeing an increase in chargebacks at your restaurant? You're not alone! It's been more than eight months since the EMV liability shift, and many restaurant operators, large and small, are seeing a startling, consistent rise in chargebacks. 

During this webinar, experts from the National Restaurant Association and Heartland  explain the liability shift, the chargeback notification process and requirements, and advise best practices to protect the restaurant operator from this liability.


Georgia Stavrakis, senior director of loss prevention, Heartland
Laura Knapp Chadwick, director, commerce & entrepreneurship,
National Restaurant Association

Webinar: Chargebacks and EMV at Restaurants from National Restaurant Association on Vimeo.

▲ Back to Top

We're glad you're here!®

® 2012-2017 National Restaurant Association. All rights reserved.

2055 L St. NW, Suite 700, Washington, DC 20036
(202) 331-5900 | (800) 424-5156